How It Works

How Hamia works for your business

Hamia gives your business an AI assistant that talks to your customers the way you would, everywhere they already message you. Here is how it works, from setup to your first conversation.

1

Connect the channels your customers already use

WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, and website chat today, with email and phone on the way. No need to ask customers to use something new.

2

Teach your assistant about your business

Add your products, prices, policies, and frequently asked questions, and give your assistant a name and voice that fits your brand.

3

Your assistant handles the conversation

It answers questions, shares prices, takes orders, books appointments, and sends invoices, instantly, in whatever language your customer writes in.

4

You stay in control

Anytime a conversation needs a real person, your assistant hands it off to you quietly, mid conversation, with nothing your customer notices. You can also take over any conversation yourself, whenever you want.

Every channel

Wherever your customers already are

WhatsAppInstagramMessengerTelegramLINEViberWebsite chatEmailComing soonPhoneComing soon
Why it works

Built for how businesses actually run

Always on

Your assistant replies instantly, day or night, in any language your customer writes in.

Sounds like you

Trained on your own products, prices, and policies, not a generic script that could belong to any business.

You are never out of the loop

Read the full history of every conversation, see how your assistant is performing, and step in yourself whenever you want.

Built to be found

Your business is set up to work well with how people search on Google and ask AI assistants like ChatGPT and Gemini for recommendations.

Ready to see it in action